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Home arrow FAQ and Policy

FAQ
Written by Administrator   
Sunday, 23 December 2007

Delivery available across Canada.

Hours of Availability:

Monday to Wednesday :

9AM to 4PM

Thursday & Friday :

9AM to 6PM

Saturday & Sunday :

9AM to 4PM

Delay Time:

Deliveries are available on the day of the order if and only if the order is received within a reasonable delay.

· Orders received prior to 1 PM: same day delivery.

  • Orders received after 1 PM: may be delivered the next day.

* Notes:

  • Exact times are difficult to respect due to unpredictable road conditions.

  • On holidays (Christmas, Valentine, Easter, Mother’s Day, etc.), we cannot commit to any specific hours. Deliveries will either be done in the morning, between 9 and 12, or afternoon, between 1 and 4.

Delivery Fees:

Prices will vary depending on the area. See list below for the Montréal region and surroundings.

Municipality

Price

Municipality

Price

Municipality

Price

Municipality

Price

Ahuntsic

$8

Anjou

$12

Assomption

Teleflora

Baie d'Urfe

Teleflora

Beaconsfield

$12

Beauharnois

Teleflora

Beloeil

Teleflora

Beloeil

Teleflora

Blainville

Teleflora

Bois de Fillion

Teleflora

Boisbriand

Teleflora

Boucherville

Teleflora

Brossard

Teleflora

Candiac

Teleflora

Carignan

Teleflora

Cartierville (Mtl)

$8

Chambly

Teleflora

Charlemagne

Teleflora

Châteaugay

Teleflora

Chomedey

$11

Côte-des-Neiges

$8

Côte St Luc ( Montréal)

$8

Delson

Teleflora

Deux Montagnes

Teleflora

Dollards des Ormeaux

$11

Dorion

Teleflora

Dorval

$11

Duvernay

$11

Fabreville

$11

Greenfield-Park

Teleflora

Hampstead

$8

Hochelaga

$12

Iberville

$11

Île-Cadieux

Teleflora

Île Bizard

$11

Île des Soeurs

Teleflora

Île Perrot

Teleflora

Île St Héléne

Teleflora

Kahnawaka

Teleflora

Kirkland

$11

Lachenaie

Teleflora

Lachine

$10

Laprairie

Teleflora

LaSalle

$11

Laval des Rapides

$11

Laval Est

Teleflora

Laval Ouest

$11

Laval sur le Lac

$11

Laval (Auteil)

$11

Laval (Favreville )

$11

Laval (St-François)

$11

Laval (Ste-Dorothée)

$11

Laval(Duvernay)

$11

Le Gardeur

Teleflora

Lemoyne

Teleflora

Lery

Teleflora

Longueuil

Teleflora

Lorraine

Teleflora

Maisonneuve

$12

Maple Grove

Teleflora

Mascouche

Teleflora

McMasterville

Teleflora

Mercier (ville de )

Teleflora

Mont-Royal

$8

Mont-St-Hillaire

Teleflora

Montréal (centre-ville)

$11

Montréal Est

Teleflora

Montréal Nord

$12

Montréal Ouest

$12

Montréal (centre)

$12

N.D. de Grâces

$12

N.D.de-Ile-Perrot

Teleflora

Otterbur Park

Teleflora

Outremont

$9

Pierrefonds

$10

Pincourt

Teleflora

Plateau Mont Royal

$12

Pointe aux Trembles

Teleflora

Pointe-Calumet

Teleflora

Pointe-Claire

$12

Pont Viau

$12

Repentigny

Teleflora

Rivière des Prairies

Teleflora

Rosemère

Teleflora

Rosemont

$9

Roxboro

$12

Saint-Lambert

Teleflora

Senneville

Teleflora

St Anne de Bellevue

Teleflora

St Basile le Grand

Teleflora

St Bruno

Teleflora

St Bruno -de-Montarville

Teleflora

St Constant

Teleflora

St Eustache

Teleflora

St-Henri

$12

St Hubert

Teleflora

St-Jérôme

Teleflora

St Joseph-du-Lac

Teleflora

St-Lambert

Teleflora

St Laurent

$6

St Léonard

$11

St-Mathias

Teleflora

St-Michel (Montréal)

$12

St Pierre

$11

St Vincent de Paul(Laval)

$12

Ste Catherine

Teleflora

Ste-Julie

Teleflora

Ste Geneviève

$12

Ste Marthe-sur-le-Lac

Teleflora

Ste Rose (Laval)

$12

Ste Thérèse

Teleflora

Terrasse-Vaudreuil

Teleflora

Terrebonne

Teleflora

Varennes

Teleflora

Vaudreuil

Teleflora

Vaudreuil-Dorion

Teleflora

Vaudreuil-sur-le-Lac

Teleflora

Vercheres

Teleflora

Verdun

$11

Villeray

$11

Vimont (Laval)

$12

Westmount

$11

 

 

 

 

Delivery to the United States and Overseas:

For orders to the United States or Overseas, you can contact us at

1-888-764-4467 or 1-514-747-4467

Delivery Policy

Fleuriste Idéal reserves the right to contact the recipient before making the delivery. Only at the specific request of the sender and with a confirmation on our part will it be possible to make a delivery without contacting the recipient first. In this case, only one delivery will be made for each order. If a recipient is not present at the destination, Fleuriste Idéal reserves the right to charge for each subsequent delivery attempt after the first.


Cancellation Fees:

 

All orders must be cancelled 24h before the delivery, else a 10$ will be charged per cancelled order.

 

Substitution Policy:

The flowers can vary according to the availability of the season.

 

Guarantee:

It’s always a pleasure to personally attend to your order. We give each arrangement and order our personal attention for total satisfaction. Whether you placed the order or you received a gift, contact us immediately if you are not completely satisfied!

All prices are in Canadian dollars.

 

 

 

 

 

 

 

 

 

 

Last Updated ( Tuesday, 06 May 2008 )
 
 
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